“Their service is excellent. They provided their services quickly and flawlessly. I will definitely recommend them.”
DS AmzAmazon Seller
Guaranteed account reinstatement
Amazon Account Reinstatement Specialists
Addrox is a leading Amazon account reinstatement agency. We help suspended sellers get back to selling fast with bespoke Plans of Action, expert appeal handling and a money-back guarantee, taking your business to new heights.
- We help with all types of seller suspensions
- Seller accounts reinstated with a 100% refund guarantee
- Bespoke Plan of Action written for your exact case
- Serving Amazon UK, USA and EU marketplaces
Free Quote
Get an immediate expert consultation. Tell us about your case and we will reply within hours.
UK & USA market
Amazon Account Reinstatement
Whatever the reason for your deactivation, we have handled it before. Choose your case type to learn how we resolve it.
Our best reviews
Customer Feedback
Real sellers, real reinstatements. Here is what our clients say about working with Addrox.
“I was really pleased with the professionalism and assistance I received from Addrox. I highly recommend Addrox for getting Amazon's issues right.”
Usman KhanAmazon Seller
“Addrox helped me get my funds back. My account was deactivated against the dropshipping policy. I recommend Addrox to others to contact them and get their accounts back.”
Bilal AhmadAmazon Seller
“I am very pleased with the service I received from Addrox. Very professional, punctual and courteous. They fixed my problem in no time, reinstated my account within 24 hours and charged a reasonable price.”
Muhammad AbidAmazon Seller
Suspension appeal service
A Bespoke Plan of Action for Every Case
When an Amazon seller faces a suspension it is a stressful experience. Generic templates get rejected. Addrox's suspension appeal service starts with a forensic review of your account, your notification and your history so we understand exactly what Seller Performance is looking for.
We then craft a customised Plan of Action that identifies the root cause, sets out the corrective steps you have already taken and the preventive measures that guarantee it will not happen again. The result is a strategic, personalised appeal that helps you overcome the suspension and regain control of your account.
- Root-cause analysis of the notification and your account data
- Unlimited revisions and escalations until Amazon accepts the appeal
- Document review of invoices, supplier letters and identity proofs before submission
- One fee, however many rounds the case takes
Why sellers trust Addrox
24hAverage appeal turnaround after investigation
24/7Support by phone, WhatsApp and e-mail
100%Money-back guarantee on eligible cases
UK · USAOffices in Carterton and Lahore
Work process
We Follow a Proven Process
From first contact to reinstatement, you always know exactly what happens next.
01
Contact Us
Call us, submit the consultation form or message us on WhatsApp. Share your suspension notice and we take it from there.
02
Free Consultation
A specialist reviews your account, identifies the real root cause and agrees a Plan of Action with you, free of charge.
03
Plan of Action
We write and submit the mutually agreed Plan of Action, then handle every follow-up request from Seller Performance.
04
Start Selling Again
We stay on the case until your account is reinstated so you can get back to selling as quickly as possible.
For the UK & USA market
Services We Offer
Beyond reinstatement, we help you protect, grow and structure your Amazon business.
Suspension Appeal
Account suspended? Don't panic. We investigate the root cause, draft a bespoke Plan of Action and manage every follow-up with Amazon until you are reinstated, backed by our money-back guarantee.
Get startedAccount Health Check
Worried about a falling Account Health Rating? We audit your metrics, policy notifications and listings, then give you a clear action list to bring every score back inside Amazon's limits.
Get startedSales Boost
Not seeing the results you expect? We review listings, pricing, advertising and Buy Box performance to uncover the fixes that unlock consistent, profitable growth.
Get startedSuspension Prevention
Why wait for a deactivation? We monitor warnings and policy notices as they arrive and respond correctly the first time, so your account stays active and your revenue uninterrupted.
Get startedExpert Consultation
One-to-one guidance from specialists who deal with Seller Performance every day. Bring your notification, your metrics or your growth plan and leave with a concrete next step.
Get startedAmazon Account Creation
Launch on Amazon UK or USA the right way. We prepare your documents, set up a compliant Seller Central account and guide you through identity and video verification.
Get startedUK LTD Company Formation
Incorporate a UK limited company ready for Amazon, with registered office, Companies House filing and the paperwork Amazon expects during verification.
Get startedUSA LLC Formation
Form a US LLC with EIN and registered agent so you can sell on Amazon.com with a compliant business entity and clean documentation.
Get started
We help you gain stability as a seller
Why Choose Us?
01
Repeat appeals for the same case are free
Once the initial fee is paid you will not be asked for anything more for subsequent appeals on the same case, however many rounds it takes.
02
Best-reviewed suspension appeal service
Years of selling on Amazon and resolving Seller Performance issues have earned us consistently excellent client reviews.
03
Payment after work
Until your account is actually reinstated you are not required to pay any fee. We only get paid when you are back in business.
04
Fast response time
We move quickly. Many of our clients' accounts have been reinstated within 24 hours of instructing us.
05
Experienced appeal team
A highly experienced, professional and talented appeal team that knows exactly what Amazon investigators expect to see.
06
Safe and secure
Focus on your work knowing we protect your data and privacy. Our team is available 24/7 whenever you need help.
Our refund guarantee
We generously offer a 100% or 70% refund guarantee based on the status of your seller account and the nature of your suspension. You will know which applies before you pay a penny.
Got questions?
Frequently Asked Questions
My Seller Account has been suspended. Can you offer a free evaluation?
Definitely. This is always the first step. We investigate your account, the notification you received and your performance history in detail so that we can give you the most appropriate advice before any commitment.
Will my account be reinstated for sure?
As your partner we provide the best possible analysis and appeal for your account. Unfortunately, because of the nature of the industry, nobody can control Amazon's final decision. What we can promise is a case handled by specialists and our money-back guarantee.
What if my account is not reinstated?
If you follow our instructions and do not alter the appeal documents, we honour a money-back guarantee depending on the case and your account status. The appeal process can run to many rejections. We value our time and yours, so if we conclude that an account cannot be reinstated we will stop working on the case and issue a full refund. Addrox decides when to conclude a case.
What happens if Amazon requests more information?
We continue handling the appeal until your account is reinstated. That includes every consecutive response Amazon demands regarding your suspension. We thoroughly check each reply, correct any mistakes and get you back in action as quickly as possible. The best part: you only pay once.
How long does it take to get my account reinstated?
Every case is different, but we know that time is money. We aim to deliver your appeal within 24–72 hours of completing our investigation. Amazon typically takes 1–7 days to respond and we cannot control their timing. In our experience accounts have been reinstated within an hour, a day, a few days and, occasionally, up to 90 days.
Do you offer a refund if my account is reinstated but blocked again?
Once your account has been reinstated our contract is complete. Amazon may suspend an account again for any other violation, and our service covers one suspension only. We do offer suspension-prevention plans to help you avoid this.
Which issues may void the money-back guarantee?
- Altering the appeal we prepared
- Not complying with the points listed in the appeal (for example deleting particular listings or making changes)
- Incomplete information-sharing regarding your account
- Incomplete or inaccurate information about invoices, suppliers or authorisation
- Sharing our appeals on online forums, web chats or other public domains without our written consent
- Going against our recommendations when contacting Amazon or re-submitting
- Re-suspension for a similar reason after a successful reinstatement
- Ceasing communication with us before your account has been reinstated or resolved
How long does Amazon take to respond?
Amazon customarily responds within 1–7 working days. From experience we have also seen responses take up to 1–3 weeks, particularly for escalated or final-decision cases.
Need a consultation?
We are here to answer your questions 24/7. Get a free evaluation of your case today.